Last updated: March 12, 2026

This Privacy Policy describes how the Ngome Biz mobile application (“the App”) collects, uses, and protects information when you use the service.

NgomeBiz is a software service designed to help businesses manage invoices, track sales and product stock, and generate reports and tax summaries.

1. Information We Collect

Account Information

When you create an account or sign in, we may collect:

• Email address
• Authentication identifiers
• Account profile information

Authentication and account management may be handled through a third-party authentication provider.

Business Data

The App allows users to manage business records. Information you provide may include:

• Invoice records
• Sales transactions
• Product and inventory information
• Customer names or contact information
• Business reporting data
• Tax summaries generated for reporting purposes

This data is stored only for the purpose of providing the service.

Usage Information

We may collect limited information about how the App is used, including:

• Device type and operating system
• App version
• Feature usage
• Diagnostic and performance data

Subscription Information

Some features may require a paid subscription. Payments and subscription management are handled by third-party billing services. We do not store payment card details.

The billing provider may process:

• Purchase history
• Subscription status
• Transaction identifiers
• Country or region information

Analytics

We may collect aggregated or anonymized analytics data to understand how the App is used and to improve its functionality.

2. How We Use Information

We use collected information to:

• Provide and maintain the service
• Manage user accounts
• Store and process invoices, sales, and inventory records
• Generate reports and tax summaries for the user
• Improve performance and reliability of the App
• Provide customer support

We do not sell personal or business data to third parties.

3. Third-Party Services

The App may use trusted third-party services to operate the platform, including services for:

• User authentication
• Subscription management
• Analytics
• Cloud hosting and infrastructure

These providers process data only as necessary to provide their services.

4. Data Security

We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration.

However, no internet-based system can be guaranteed to be completely secure.

5. Data Retention

Business records and account data are retained for as long as the user account remains active or as required to provide the service.

Users may request deletion of their account and associated data.

6. User Responsibilities

Users are responsible for ensuring that the business information entered into the App is accurate and compliant with applicable laws and tax regulations.

7. Children’s Privacy

The App is intended for business use and is not directed to children under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date.

9. Contact

If you have questions regarding this Privacy Policy, contact:

Email: support@ngomebiz.com